Terms of use.

This site is owned and operated by Ashley Guava. Studio Guav is the portfolio and project studio of Ashley Guava. Ashley Guava/Studio Guav is a sole proprietorship operating under a Pennsylvania Sales Tax License.

1. Acceptance of Terms

By using this website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not access the site.

2. Website Use

You may browse this site and make purchases for lawful purposes only. You may not:

  • Copy, redistribute, or misuse content

  • Attempt unauthorized access to any part of the site

  • Use the site in any way that violates local, national, or international law

3. Intellectual Property

All website content—including text, images, logos, graphics, and product designs—is the property of Ashley Guava and is protected by copyright and intellectual property laws.
You may not use or reproduce any content without written permission.

4. Product Purchases

By placing an order, you agree to:

  • Provide accurate billing and shipping information

  • Allow us to process your payment securely through Stripe, PayPal, or Afterpay

  • Accept our refund and cancellation policies

5. Refunds & Returns

  • Digital products are non-refundable.

  • Physical products may be returned within 14 days of delivery, if unused and in original condition.

  • Return shipping costs are the responsibility of the buyer.

6. Digital products

Nonrefundable

Due to the digital nature of these products, all sales are final and nonrefundable.

Personal Use Only

Digital products are licensed for personal or business use by the purchaser only. Redistribution, resale, or sharing of files is prohibited.

No Guarantees

Results may vary. Studio Guav by Ashley Guava makes no guarantee of specific business outcomes or performance resulting from the use of these templates.

File Delivery

Products will be delivered digitally via [email / download link / platform] upon successful payment. It is your responsibility to download and back up your files promptly.

Support Policy

Support is limited to file access issues and does not include customization or design help unless otherwise stated.

7. Jewelry Policies & Product Disclaimers

All jewelry pieces offered by Studio Guav are either handcrafted in small batches, curated from trusted sources with care and intention, or sourced as secondhand vintage or thrifted pieces. Please read the following policies specific to jewelry purchases:

✧ Handmade & One-of-a-Kind

Each handmade item is unique — slight variations in color, texture, and size are natural and to be expected. These differences are not considered defects, but part of what makes each piece special.

✧ Materials & Allergies

Unless otherwise noted, Jewelry is not guaranteed to be hypoallergenic. Some items may contain small parts, mixed metals, or plated elements.

Some vintage or thrifted pieces may contain unknown metal alloys or aged components. While we do our best to describe materials accurately, we cannot guarantee that secondhand items are hypoallergenic or free from wear due to age.

Customers with metal sensitivities should use caution

Studio Guav is not responsible for any allergic reactions or skin sensitivities caused by wear.

✧ Use & Safety

Our jewelry is designed for adult decorative use. It is not intended for children and should be kept away from small children due to choking hazards. Wear with care and remove jewelry before bathing, swimming, or engaging in physical activity to extend its life.

✧ Metaphysical Properties

Any reference to metaphysical or spiritual properties of gemstones is offered for informational or cultural purposes only. These claims are not medical advice and have not been evaluated by any medical authority. Use of crystal-based products is entirely at the buyer's discretion.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and restricting access to your device. You agree to accept responsibility for all activities under your account.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may result from your use of this site, including delays, lost profits, or data loss.

10. Governing Law

These Terms shall be governed by the laws of Pennsylvania, United States, without regard to its conflict of law principles.

11. Updates to These Terms

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact

Questions? Reach us at: hello@studioguav.com